Innovative Self-Ordering Kiosk Software

Looking for the best self-ordering kiosk on the market? Our cutting-edge kiosks offer the most innovative, convenient, and complete solution for your restaurants and convenience stores.

Enhance your operations, improve customer satisfaction, and drive revenue growth with our advanced self-ordering kiosk.

Self-ordering kiosk

Increase revenue through our self-ordering kiosk

+29%
Average basket value

Increase in the average value of orders placed through self-ordering kiosks thanks to automated upselling and cross-selling.

Increase revenue
78%
Preferred ordering channel

Self-ordering Kiosks are the preferred in-store ordering channel among consumers.

Convenience
52%
Upsell

Half of consumers will choose an upsell when ordering through a self-ordering kiosk.

Increase revenue
The preferred channel for ordering in stores

Self-ordering kiosk streamline the customer experience in food and retail establishments

Convenient & Efficient

Customers have the ability to independently make orders and personalize them to suit their preferences.

Increase an average basket

Customers are more likely to increase their order size when browsing on a self-ordering kiosk that displays all the available products and is presented with upsell and cross-sell screens.

Improve your operations

Improve your in-store customer experience by decreasing waiting time, and assist your staff by reducing queues.

Use case

Download our brand new 2024 insightful O’Tacos customer testimonial

Be the first to discover the impressive figures you can achieve by partnering with FLYX.

Improve ordering experience
Increase revenue
Improve operations
Improve ordering experience

Create a quick-and-easy ordering experience with restaurant kiosks

  • Improve your customer buying experience by providing clear and timely information about your products
  • Customers can customize their orders with available add-on’s and modifiers
  • Enable reduced mobility access
Increase revenue

Increase cross-selling with ease

  • Boost your sales through special offers, cross-selling, and subscription formulas​
  • Increase customer loyalty by providing digital vouchers just for your kiosk customers
  • Encourage customers to subscribe to your loyalty program
Improve operations

Streamline your front of house operations with self-ordering kiosks

  • Reduce queues without staff recruitment​
  • Reduce the cost of business
  • Track order numbers and table numbers
  • Hardware-agnostics are powered by FLYX cloud-based software, our solution works on all kiosk devices
Self-scan on a kiosk or mobile app​

Self-scan provides customers with a faster and more convenient checkout process

FLYX self-scan is designed to integrate seamlessly with existing point-of-sale systems, allowing customers to scan and pay for their items quickly and efficiently. Customers can use your application or kiosk to scan and pay for products themselves. With FLYX self-scan, businesses can improve their operational efficiency and provide customers with a convenient, hassle-free shopping experience.​

  • Thanks to the scanning capabilities of modern-day hardware, self-scanning reduces reliance of vendors having to determine what products need to be purchased and supports the verification of purchases
  • Mobile self-scanning allows you to reduce human error and waiting time, cut down on labour costs, saving you time, money, and stress
  • You attain greater speed and consistency for your enterprises operations. Automation of customer checkouts also enables you to redeploy staff into roles that offer more value for your enterprise

“The implementation of ordering kiosks has been a lever for growth, based on two pillars: the increase in average basket size and adherence to our loyalty program.”

Arthur Schipper, head of project

O'Tacos

FAQ

  • What is a self-ordering kiosk?

    A self-ordering kiosk is a self-service kiosk solution that enables customers to place and pay for their orders independently, often through an intuitive user interface. These kiosks are typically used in restaurants, retail stores, and service-oriented businesses to streamline the checkout experience and reduce wait times. By utilizing a self-serve kiosk, businesses can offer a faster, more personalized experience that results in happier customers and more sales.

  • What is the difference between a kiosk and a POS system?

    A kiosk and a POS system serve distinct purposes but can complement each other. A POS system is primarily used by staff to manage sales transactions, inventory, and reports, while a self-service kiosk focuses on enabling customers to complete transactions independently. Kiosks often operate in kiosk mode, a specialized setting that locks the device to a specific kiosk application, ensuring complete control over its functionality and enhancing security. Unlike traditional POS systems, self-service kiosks are designed to improve customer engagement and streamline the checkout experience.

  • What is a kiosk interface software?

    Kiosk interface software, or kiosk system software, is the application that powers self-serve kiosks. It provides the user interface customers interact with, ensuring that kiosk usage is simple and intuitive. This software often integrates with the operating system and backend systems like inventory management, payment gateways, and order processing. A well-designed kiosk solution allows businesses to deploy multiple kiosks seamlessly, providing a consistent and efficient experience across all locations.

  • What are the advantages of self-ordering kiosks?

    Self-ordering kiosks offer numerous benefits, including:

    • Improved customer experience: By providing a streamlined checkout experience, self-service kiosks lead to happier customers.
    • Increased sales: Upselling opportunities are built into the kiosk application, helping businesses generate more sales.
    • Reduced labor costs: With self-serve kiosks, businesses can allocate staff to other tasks, improving operational efficiency.
    • Enhanced accuracy: Customers can review their orders before payment, reducing errors.
    • Complete control: The kiosk system software ensures consistent performance and enhanced security.
  • Is a kiosk hardware or software?

    A kiosk is both hardware and software. The hardware includes the physical touchscreen device, payment terminals, receipt printers, and other components. The software consists of the operating system, kiosk mode settings, and the kiosk application that drives the user experience. Together, they create a self-service kiosk solution that provides a seamless and secure customer experience.

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