Online Food Order Management System

A middleware that connects to your current POS system to map your products, prices and inventory. Connect all your digital sales channels with one online ordering solution.

Online food order management made easy

Manage orders, sales, and payment processing in one place with powerful cloud-based online food ordering system​

  • Manage orders from start to finish​
  • Integrate all POS’s, CRM’s, e-commerce and delivery partners into one single interface​​
  • Grow your sales channels seamlessly​​
  • Reduce errors and need for manual intervention
  • Save time and resources
Integrate, automate and unify your online ordering system

Managing online orders on multiple sales channels is challenging and time consuming

Through the FLYX OMS you can use these features to automate online ordering systems:

  • Sales channel unique requirements​

    Tailor strategies to meet the specific demands and characteristics of each sales channel for optimal performance.

  • Updating inventory of products

    Regularly update and synchronize product inventory across all platforms to maintain accuracy, availability, and manage inventory cost effectively.

  • Ensuring no pricing discrepancies

    Implement strict controls to maintain consistent pricing across all sales channels, avoiding any discrepancies.

  • Applying promotions on each system

    Efficiently manage and apply promotional campaigns across different systems to ensure uniformity and effectiveness.

  • Monitoring order fulfillment on each system

    Continuously track and oversee order fulfillment processes across various platforms to ensure timely delivery and customer satisfaction.

  • Integrating data from different systems for reporting

    Consolidate and analyze data from diverse systems into a cohesive report for comprehensive insights and decision-making.

Scale with ease

Automate online sales and scale easily with FLYX order management system

FLYX OMS is connected to your POS and integrated to your 3rd party systems and your sales channels.

Use case

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All your orders in one place

Activate all sales channels managed in one platform​

Be it through FLYX Click&Collect solution or Click&Delivery solution. With FLYX OMS you can integrate with 3rd party marketplaces and manage them through a single platform.

Manage all delivery orders and delivery operations for operational efficiency using advanced food delivery software. Customers can order and pick up products or have them delivered directly to their doorstep. FLYX OMS does the heavy lifting for delivery services so that you can manage all your online orders from one screen.

One Admin Console for all your orders

Manage all aspects of your orders from a single software

The FLYX Admin console allows you to see if the connections to your POS’s are stable, which sales channels are performing better than others, manage your products, stock and much more. For ease of use and seamless integration with existing systems, rely on a user-friendly interface and robust features.

FAQ

  • What is an online food ordering system?

    An online food ordering system is a platform that enables customers to place food orders through a website or mobile app. It allows a food business to showcase its online menus, where customers can browse items, customize their selections, and pay online securely through online transactions. These systems often include features like loyalty programs to encourage repeat customers and help businesses attract new customers. The best online ordering systems also provide options for integration with delivery apps or offer smart delivery solutions to streamline logistics. By offering a few features like order tracking, personalized promotions, and access to customer data, businesses can enhance customer loyalty and grow their customer base.

  • How to take orders from customers online?

    To take online orders from customers, a food business should follow these steps:

    1. Choose an Online Ordering System: Decide on a platform, whether a free online ordering system or a premium one. Ensure it supports an intuitive online ordering page and integrates with delivery apps for convenience.

    2. Set Up Online Menus: Design a user-friendly menu with clear pricing, images, and customization options to attract more customers.

    3. Enable Online Transactions: Provide secure payment options so customers can easily pay online using various methods.

    4. Implement Loyalty Programs: Encourage repeat business with rewards, discounts, or promotions tied to loyalty programs.

    5. Promote Your System: Advertise your online ordering platform on social media, through mobile apps, and to existing and new customers.

    6. Leverage Customer Data: Use customer data collected from online orders to identify patterns, send personalized promotions, and build customer loyalty.

    By incorporating these steps and offering a few features that make the process seamless, businesses can attract repeat customers and enhance their overall customer experience.

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